1. General provisions

1.1. This offer is the official proposal of roastingcoffee.shop (hereinafter the "Seller") to conclude a contract for the sale of goods at a distance, i.e. through the online store (hereinafter the "Contract"). The Seller publishes this Public Offer on its official website roastingcoffee.shop (hereinafter the "Website").

1.2. The Buyer's full and unconditional acceptance of the Seller's proposal to conclude an electronic contract for the sale of goods is deemed to occur when the Buyer pays for the order on the terms of this Contract, within the time limits and at the prices stated on the Seller's Website.

2. Terms and definitions

2.1. Unless the context requires otherwise, the following terms used in this offer have the following meanings:

  • "Goods" — models, accessories, components and related items;
  • "Online store" — under the Law of Ukraine "On Electronic Commerce", a means of presenting or selling goods, works or services by concluding an electronic transaction;
  • "Seller" — the company that sells the goods presented on the Website;
  • "Buyer" — a natural person who has concluded the Contract with the Seller on the terms set out below;
  • "Order" — the selection of individual items from the list of goods specified by the Buyer when placing an order and making payment.

3. Subject of the Contract

3.1. The Seller undertakes to transfer the Goods into the Buyer's ownership, and the Buyer undertakes to pay for and accept the Goods on the terms of this Contract.

This Contract governs the purchase and sale of goods in the online store, including:

  • the Buyer's voluntary choice of goods in the online store;
  • the Buyer placing an order in the online store independently;
  • the Buyer's payment for an order placed in the online store;
  • processing the order and delivering it into the Buyer's ownership on the terms of this Contract.

4. Placing an order

4.1. The Buyer may order any goods presented on the online store's Website that are in stock.

4.2. Each item may be included in an order in any quantity.

4.3. If the goods are out of stock, the company's manager must inform the Buyer (by phone or e-mail).

4.4. If the goods are out of stock, the Buyer may replace them with goods of a similar model, refuse these goods or cancel the order.

5. Payment for the order

5.1. Payment is made in cash in hryvnias upon receipt of the goods at the carrier's branch.

5.2. If payment is not received, the online store reserves the right to cancel the order.

6. Delivery terms

6.1. Goods purchased in the online store are delivered to the warehouses of transport companies, where orders are handed over.

6.2. The order is accompanied by the documents required by the legislation of Ukraine.

7. Rights and obligations of the parties

7.1. The Seller has the right to unilaterally stop providing services under this Contract if the Buyer breaches its terms.

7.2. The Buyer must pay for and collect the order on time on the terms of this Contract.

7.3. The Buyer has the right to:

  • place an order in the online store;
  • conclude an electronic contract;
  • require the Seller to fulfil the terms of this Contract.

8. Liability of the parties

8.1. The parties are liable for non-performance or improper performance of this Contract in accordance with this Contract and the current legislation of Ukraine.

8.2. The Seller is not liable for:

  • changes to the appearance of the Goods made by the manufacturer;
  • minor differences in the colour of the goods, which may differ from the original solely because different computer monitors display colours differently;
  • the content and accuracy of the information provided by the Buyer when placing the order;
  • delays and interruptions in the Services (order processing and delivery of goods) caused by circumstances beyond its control;
  • unlawful acts committed by the Buyer using this access to the Internet;
  • the Buyer passing on their network identifiers — IP, MAC address, login and password — to third parties.

8.3. When using the Internet access provided to them, the Buyer is solely responsible for any harm caused by their actions (personally, even if another person was using their login) to persons or their property, legal entities, the state or moral principles.

8.4. In the event of force majeure, the parties are released from performing the terms of this Contract. For the purposes of this Contract, force majeure means extraordinary and unforeseen events that exclude or objectively prevent the performance of this Contract and that the Parties could not foresee or prevent by reasonable means.

8.5. The parties shall make every effort to resolve any disagreements exclusively through negotiation.

9. Other terms

9.1. The online store reserves the right to amend this Contract unilaterally, provided that the amended version is first published on roastingcoffee.shop.

9.2. The online store has been created to organise the distance selling of goods via the Internet.

9.3. The Buyer is responsible for the accuracy of the information provided when placing the order. By accepting the offer (placing the order and then paying for the goods), the Buyer gives the Seller unconditional consent to the collection, processing, storage and use of their personal data within the meaning of the Law of Ukraine "On Personal Data Protection".

9.4. The Buyer's payment for an order placed in the online store means the Buyer fully agrees to the terms of the sale contract (public offer).

9.5. The actual date of the electronic agreement between the parties is the date the terms are accepted, in accordance with Article 11 of the Law of Ukraine "On Electronic Commerce".

9.6. Using the online store to browse goods and to place an order is free of charge for the Buyer.

9.7. Information provided by the Buyer is confidential. The online store uses the Buyer's information solely to process the order, send notifications to the Buyer, deliver the goods, carry out settlements and similar purposes.

10. Returning goods of proper quality

10.1. Goods are returned to the online store in accordance with the current legislation of Ukraine.

10.2. Goods are returned to the online store at the Buyer's expense.

10.3. When the Buyer returns goods of proper quality, the online store refunds the amount paid for the goods once they have been returned, less the online store's costs of delivering the goods to the Buyer.

11. Term of the Contract

11.1. An electronic contract is deemed concluded when the person who sent the proposal to conclude it receives a reply accepting the proposal, in the manner set out in part six of Article 11 of the Law of Ukraine "On Electronic Commerce".

11.2. Before it expires, this Contract may be terminated by mutual agreement of the parties until the goods are actually delivered, by refunding the money.

11.3. Either party may terminate this Contract unilaterally if the other party fails to fulfil its terms, and in other cases provided for by the current legislation of Ukraine. Please note that the Smazhymo Kavu online store on its official website roastingcoffee.shop may, in accordance with the legislation of Ukraine, allow individual entrepreneurs (FOP) and legal entities to use the online platform to sell goods.